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Terms & Conditions

 

Payments:

  • All payments made on this website will be made to Kent County Council who operate Kent Children's University.

Refunds for events:

  • Refunds will only be given for cancellations made more than 14 days prior to the event
  • Requests for refunds should be made by email to kcu@theeducationpeople.org, stating your details and event you were booked on
  • Refunds will be made within 10 working days.

Cancellation of Family Membership subscription:

  • Your FuturePay agreement will begin 7 calendar days after you have registered for KCU Family Membership
  • If you choose to cancel your subscription, you will be able to do so via World Pay
  • Your membership would run to the next renewal period
  • Please note that this is an ANNUAL subscription until you cancel.  This means that you would need to cancel the subscription if you did not want to continue with KCU for more than a year.
  • After that cancellation date, your details will be removed from our direct email database and your children will no longer be eligible to received certifications or invitations to Graduation ceremonies

 Contact Us:

  • Kent Children's University is run by Kent County Council under licence from the Children's University Trust.
  • Our Contact details are:

Kent Children's University,
Sessions House,
County Road,
Maidstone,
Kent, ME14 1XQ

Tel: 03000 417232
E-mail: kcu@theeducationpeople.org